Business Analyst or Junior Project Manager

<p><span style="color: rgb(34, 34, 34);">Project: GRCS (Governance, Risk &amp; Compliance, Security)</span></p><p><span style="color: rgb(34, 34, 34);">Tasks:</span></p><p><span style="color: rgb(34, 34, 34);">- Under the supervision of more senior firm personnel, consults or interviews clients to ascertain and document current process or systems situation and raises potential problem areas for consideration, based on the scope as provided by the project manager. monitoring performance, reviewing work, and providing feedback.</span></p><p><span style="color: rgb(34, 34, 34);">- Adheres to the highest degree of professional standards and strict client confidentiality</span></p><p><span style="color: rgb(34, 34, 34);">- Plan, schedule, assign, supervise and evaluate the work of Help Desk personnel</span></p><p><span style="color: rgb(34, 34, 34);">- Serve as a point of contact for escalations and status checks for junior resources</span></p><p><span style="color: rgb(34, 34, 34);">- Maintain consistent communication with all parties including end-users or clients, as well as internal management hierarchy</span></p><p><span style="color: rgb(34, 34, 34);">- Problem management and resolution</span></p><p><span style="color: rgb(34, 34, 34);">- Maintain adequate coverage and monitor ticket resolution and SLAs</span></p><p><span style="color: rgb(34, 34, 34);">- Identify &amp; document business requirements, mapping them to SAP to design the future state solution.</span></p><p><span style="color: rgb(34, 34, 34);">- Configure and prototype business solutions based on blueprint / business process definitions.</span></p><p><span style="color: rgb(34, 34, 34);">- Assist with testing activities such as, but not limited to, creating test scenarios, cases and scripts, as well as execute unit testing, integration testing, and user acceptance testing.</span></p><p><span style="color: rgb(34, 34, 34);">- Develop a strong understanding of all system functions within the SAP area in order to effe</span></p>

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