AI Debt Collection Agent: How to Use It in Your Business

Introduction

Artificial intelligence is becoming the ideal technological ally for any company when it comes to maximizing its production, applying it to various automated and non-automated processes. Probably the most popular version at the time of writing this whitepaper is AI agents.

An artificial intelligence agent, the main focus of this document, is a bot trained to perform a specific type of customer service task, whether it be phone calls using natural language processing or a chatbot like the ones we commonly find on a website.

They can also be used for debt collection, as Rootlenses Voice does, a technology we will discuss in this document. We will briefly explain what debt collection software is, how to apply it in industries, and then go into detail about AI agents.

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