Rootnet CRM is a business software designed to boost growth and productivity inside an organization. It was designed for companies to become their best version, improve relationships within their work team, customers, and also efficiently manage their resources.
Easy contact management
Create different types of accounts and reuse field accounts
Customize fields for each type of account
Track user’s historic changes
Create user roles and permissions
Client support module with process flows
Project tracking module
Send clients automatic forms to validate the quality of service
Salesforce module to manage and create work plans for employees.
API for data integration with a CRM
Support channels for customers 100% responsive software
Allow your collaborators to get to know each other and easily communicate through an interface using Rootnet Intranet. This solution will reinforce the community inside your business while streamlining communication and enhancing productivity.
Resourcing: Plan ahead and make sure your team uses their time accordingly. Resourcing allows you to track hours, assign tasks, and manage team resources.
Workflows: Automate your processes, reduce costs and become a leader in your industry. Our workflow module will allow you to streamline processes and become more effective.
Community: What's a business without culture? A community interface will allow your collaborators to connect with each other and create stronger bonds.
A Service Desk solution will allow you to get instant support regarding IT incidents and handling any type of service request. Users can easily fill up tickets so their issues will be reviewed by IT experts.
Organize claims and request for specific services
Centralize information about your clients
Create tickets and specify their priority level
Track a ticket's progress and status
Comment on tickets to highlight relevant information