Robotic Process Automation (RPA) has emerged as a transformative technology for companies seeking operational efficiency and agility in their processes. However, implementing RPA effectively can be challenging, especially for those organizations that lack internal expertise in this area.
This is where RPA consulting comes into play, offering specialist advice and support to create the best solutions tailored to the specific needs of each company.
Let's start by talking about the general picture of RPA: according to figures published by Deloitte, 53% of the companies consulted have already started implementing RPA and this figure is expected to increase to 72% in the next two years.
A very important fact for businesses is that the majority of companies that implemented RPA recovered their investment in the following 12 months, exceeding all expectations and thus revealing the efficiency it brings to the processes.
Additionally, according to data from Accenture, 59% of companies' senior management executives plan to increase spending on process automation in their businesses.
RPA consulting not only drives operational efficiency and productivity, but also positions companies to achieve sustainable growth and competitive advantage in today's market.
This is how you can help your company:
Before embarking on an RPA project, it is crucial to identify the right processes for automation. RPA consulting helps companies conduct a thorough assessment of their existing processes, identifying areas that are error-prone, tedious or repetitive. Additionally, expert RPA consultants can help prioritize use cases based on their feasibility and potential impact on operational efficiency.
“RPA consultants work closely with companies to understand their current processes, pain points, and areas that are ripe for automation. They analyze tasks and processes that are time-consuming, error-prone, and require minimal decision-making, making them suitable candidates for automation”, they noted on Quora.
Every business has unique requirements and needs when it comes to automation. The RPA consulting team works closely with internal teams to design an automation architecture that aligns with the organization's business and technology objectives. In addition, they help in selecting the most appropriate RPA tools for the company's technological environment, considering factors such as scalability, security, and integration with existing systems.
RPA consulting is not simply about deploying robots to perform specific tasks, but designing custom solutions that maximize business value. RPA consultants work closely with internal teams to develop automated workflows that optimize business processes, reduce operational costs, and improve accuracy and speed of execution.
“Many CIOs are turning to RPA to optimize business operations and reduce costs. “Companies can automate mundane business processes based on rules, allowing business users to spend more time serving customers or other higher-value work”, they noted in an article in CIO magazine.
Successful implementation of an RPA solution requires careful planning and precise execution. In this case, what an RPA consulting team does is provide guidance and support during all stages of the implementation process, from initial configuration to deployment in production. Additionally, they offer ongoing training and support to ensure internal teams are equipped with the skills necessary to effectively manage and maintain the solution.
Once your RPA solution is up and running, it is critical to monitor its performance and make adjustments as necessary to ensure its long-term effectiveness. By hiring an RPA consultancy, they will help you establish key performance metrics and implement automated monitoring systems to identify and address any issues or areas for improvement. Additionally, it provides recommendations to continually optimize automated processes and get the most out of your RPA investment.
RPA consulting plays a crucial role in the success of business automation initiatives, helping companies design, implement and optimize RPA solutions that drive operational efficiency, productivity and market competitiveness. By leveraging the knowledge and experience of specialized RPA consultants, companies can create the best solutions tailored to their specific needs and achieve new levels of excellence in process automation.