The answer lies in its ability to connect companies with their users in a direct, personalized, and continuous way, in an environment that is already an integral part of the daily lives of millions of people
Tags: Technologies, Chatbot, Managed Teams, IT Staff Augmentation
A chatbot, sometimes known as a chatterbot, is a software tool that uses text or text-to-speech to conduct online chat conversations instead of providing direct contact with a real human agent.
Customer service chatbot: benefits for your company
June 23, 2022
Tags: Technologies, IT Staff Augmentation, Managed Teams
It is a computer program that simulates and processes human conversations (whether written or spoken), which allows humans to interact with digital devices as if they were communicating with a real person.