From Slack to Jira: The next generation of AI-powered automation at Atlassian

Work automation is no longer just a competitive advantage—it's a necessity. Atlassian, a pioneer in collaborative management tools, is taking automation to the next level with the integration of artificial intelligence across its platforms and others like Slack. This allows teams to work more intelligently, without interruptions or unnecessary context switching.

Thanks to advances in artificial intelligence, it’s now possible to connect everyday Slack conversations with automated actions in Jira, transforming how teams manage tasks, incidents, and projects. This integration enables workflows to dynamically adapt to the context, saving time and reducing human error. It’s no longer just about receiving notifications—you can now create, update, or query tickets directly from a conversation without losing the thread of collaborative work.

Atlassian’s AI not only automates repetitive tasks but also learns from usage patterns and suggests process improvements. This paves the way for more proactive collaboration, where tools anticipate the needs of the team. In this new paradigm, technology doesn’t replace humans—it enhances their capabilities, freeing time for creativity, analysis, and strategic decision-making.

What does this new integration mean?

Imagine receiving a Slack notification and being able to create an issue in Jira, check the status of a task, or ask the AI to summarize project progress—right from the same interface. With the integration between Atlassian Intelligence and Slack, this is no longer a vision of the future—it's part of your everyday workflow.

Currently, this integration enables:

• Workflow automation directly from Slack: With personalized workflows and smart automations, you can set up actions triggered by keywords, tags, or even the tone of conversation.
• Automatic task generation from messages: Atlassian Rovo can identify key decisions or requests in a thread and turn them into issues in Jira or tasks in Confluence without manual intervention.
• Conversational command usage: You can interact with Jira, Confluence, and Bitbucket using natural language, such as "@Atlassian create a ticket with this message" or "Show me the Q3 roadmap."
• Smart summaries of conversations and tasks: Confluence AI, powered by Rovo, analyzes long conversations, identifies action points, and generates summaries with direct links to relevant resources.
• Cross-tool context understanding: Atlassian’s AI can now understand relationships between items across platforms, suggesting connections, alerts, or dependencies between tasks, documents, and pull requests.

This integration not only improves productivity but also redefines how teams collaborate in hybrid environments, eliminating tool barriers and enabling a seamless, centralized experience.

Everyday use cases that boost efficiency

• Project managers: create tasks and assign owners directly from a Slack meeting.
• Development teams: receive incident alerts and immediately create issues in real time.
• Marketing and other departments: use natural language to request reports or documentation from chat.

Key benefits

• Smoother transitions between communication and execution tools
• Reduced manual transcription errors
• Faster response times and better cross-team coordination
• Democratized automation: no code, no friction

Atlassian is redefining modern work by integrating AI into every step of the workflow. From Slack to Jira, artificial intelligence is powering a new era of seamless collaboration. At Rootstack, we support you in this evolution, helping you automate the essentials and unleash your teams' true potential.

Recommended video