Why is it essential to hire an IT management service provider?

In this digital age, having a presence on the internet and social networks is essential for your company or business. According to numbers offered by the specialized portal Digital Commerce 360, internet sales in 2021 increased by 50.5% compared to the previous year, with Amazon monopolizing a total of 40% of all sales, digital and face-to-face, in the United States only.

These figures give an idea of ​​the importance of having an internet presence for your company, which you can achieve through a managed IT team. RedHat defines an IT management service provider as “a way to offload general tasks to an expert to reduce costs, improve service quality, or free up internal teams to do work specific to your business. A company that provides these services is called a managed service provider."

Due to its effectiveness and helping to reduce costs, small and medium-sized businesses may want to hire a managed service provider, but if you're not entirely convinced, here are the main reasons why you should do it.

Qualities to look for in your IT managed service provider

Before hiring a company or group of experts to manage your operations, Executech advises to be aware of these qualities:

• Responsiveness: A quality team will provide critical support within a 24-hour window. The faster the better.
• Service level agreement pricing: Every company has different resources and needs. This is why a trusted provider will often offer flexible pricing models.
• Security: a team that handles any type of information must have robust security measures and responses to combat data loss.
• Backup recovery options: Downtime is always a possibility. If you experience downtime, you need to know that your information is safe in times of crisis.
• Accessibility: You must have access to your information from any secure point, be it the office or a mobile device.

Reasons to Hire an IT managed service provider

Low cost-effectiveness

If you choose to hire an IT managed service provider, your company will be able to save a great deal of money by not having to employ permanent staff for this department, plus you can focus that time on other tasks and let all the computerized processes and system of your company are managed by this satellite equipment.

The company will only have to pay for the service it needs at the time and now, without having to keep a fixed number of people on the payroll could generate losses for the company in the long run, especially for one that is just starting out.

Access to technology experts

By hiring an IT managed service provider, you are ensuring that you have expert personnel in computing, programming, systems and technological processes, who will be able to solve all the problems that your company presents, allowing you to have an excellent digital presence.

Keep your equipment updated and up to date

An IT managed service provider can help ensure that your company's IT systems are well-maintained and up-to-date wherever possible. In addition to helping your business achieve higher returns, keeping your systems up to date is necessary to avoid potential fines and penalties for non-compliance. IT compliance is crucial if you want to maximize the opportunities your business will encounter, as well as ensure that your organization follows safety and security rules that prevent important data and information from being compromised.

In its more than 10 years in the market, Rootstack has served as a provider of managed IT services for hundreds of companies nationally and internationally, supporting with its team of experts in the digital processes of these organizations and putting them on the world digital map. , improving both its internal and external processes: sales, data management, and data security of its customers and/or users.

Let a team of IT experts take care of your computerized systems, contact us here and we will give you all the details you need to know, answering any questions you may have.

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