Telecommunications
Control operational costs and improve user experience with AI
Power your telecom operation with AI that prevents customer churn, improves network stability, and automates thousands of repetitive support requests. Make decisions based on real user behavior to improve subscriber experience and reduce operating costs without sacrificing quality.
AI solutions for telecommunications
Churn prediction
Identify at-risk customers.
Nerwork optimization
Improve stability and speed.
Automated support
Solve issues instantly.
Traffic Analysis
Monitor congestion in real time.
Advanced segmentation
Personalize relevant offers.
Fraud detection
Block suspicious activity quickly.
Some of our solutions
Artificial Intelligence
Automate the network, predict failures, and improve customer service with chatbots and intelligent algorithms.
Cloud Computing
Scale services, reduce costs, and launch products faster using platforms like AWS or Azure.
Data Analysis
Turn data into decisions: detect trends, reduce churn, and personalize offers.
CRM
Centralize customer relationships, improve retention, and automate sales and support.At Rootstack, we develop customized solutions for the media and telecommunications industry, providing the necessary tools to strengthen clients like La Prensa and Cable Onda. Our engineers are qualified to create innovative web and mobile solutions, integrations, ECM, Big Data, BI (Business Intelligence), maintaining the highest standards of excellence, quality, and responsibility. For example, we identify, create and implement solutions with the necessary tools for users and clients to manage their products and services with an automated customer management platform.
By implementing high-level deliverables that exceed customer and user expectations, businesses will benefit from improving customer retention and obtaining more customer referrals.
Services
OSS/BSS Development:
Building systems that manage internal operations, customers, billing, and service provisioning for telecom companies.
API and Integration Development:
Creating APIs and connectors that enable communication between different platforms, networks, and applications.
Network Monitoring Applications:
Developing tools that monitor network status in real time and detect service failures or performance issues.
5G, IoT, and Edge Computing Solutions:
Implementing platforms and applications that leverage 5G, IoT devices, and edge processing to deliver advanced, low-latency services.
This is what we do
The world of telecommunications is very broad. There is always news in this field and Rootstack is the perfect technology partner to keep your company up-to-date and up-to-date. We are certified in the latest technologies and have +10 years of experience in the technology industry.
What can we do for you?
- We can help you by creating IoT and ESB solutions.
- We have an expert team in Business Intelligence solutions to improve the workflow of your team.
- We create the most modern web pages so that you can show all your content.
- Mobile applications for all operating systems and stay close to your followers and users.
This is how digital solutions power telecom industry
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Network Optimization:
Digital solutions leverage artificial intelligence (AI) and machine learning (ML) algorithms to optimize network performance. These technologies analyze vast amounts of data to predict and prevent network outages, optimize resource allocation, and improve overall network efficiency.
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Customer Experience:
Digital self-service portals empower customers to manage their accounts, pay bills, and troubleshoot common issues independently. This not only improves customer satisfaction but also reduces the load on customer support teams. AI-powered chatbots and virtual assistants are employed to provide instant and personalized customer support. These tools can answer queries, troubleshoot problems, and guide customers through various processes, enhancing the overall customer experience.
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Data Monetization:
Telecom companies collect vast amounts of data from network usage, customer interactions, and other sources. Digital solutions utilize big data analytics to extract valuable insights, which can be used for targeted marketing, personalized services, and to create new revenue streams.
Check out our success stories
Read more success stories
Success Story: Modern platforms & ease of use
Explore our solutions shaping diverse industries
We apply our technical expertise and strategic vision to boost efficiency, innovation, and growth across multiple sectors.
