Telecommunications

At Rootstack, we develop customized solutions for the media and telecommunications industry, providing the necessary tools to strengthen clients like La Prensa and Cable Onda. Our engineers are qualified to create innovative web and mobile solutions, integrations, ECM, Big Data, BI (Business Intelligence), maintaining the highest standards of excellence, quality, and responsibility. For example, we identify, create and implement solutions with the necessary tools for users and clients to manage their products and services with an automated customer management platform.

By implementing high-level deliverables that exceed customer and user expectations, businesses will benefit from improving customer retention and obtaining more customer referrals.

Some of our solutions

Artificial Intelligence

Automate the network, predict failures, and improve customer service with chatbots and intelligent algorithms.

Cloud Computing

Scale services, reduce costs, and launch products faster using platforms like AWS or Azure.

Data Analysis

Turn data into decisions: detect trends, reduce churn, and personalize offers.

CRM

Centralize customer relationships, improve retention, and automate sales and support.

This is what we do

The world of telecommunications is very broad. There is always news in this field and Rootstack is the perfect technology partner to keep your company up-to-date and up-to-date. We are certified in the latest technologies and have +10 years of experience in the technology industry.

What can we do for you?

We can help you by creating IoT and ESB solutions.
We have an expert team in Business Intelligence solutions to improve the workflow of your team.
We create the most modern web pages so that you can show all your content.
Mobile applications for all operating systems and stay close to your followers and users.

This is how digital solutions power telecom industry

Network Optimization:

Digital solutions leverage artificial intelligence (AI) and machine learning (ML) algorithms to optimize network performance. These technologies analyze vast amounts of data to predict and prevent network outages, optimize resource allocation, and improve overall network efficiency.

Customer Experience:

Digital self-service portals empower customers to manage their accounts, pay bills, and troubleshoot common issues independently. This not only improves customer satisfaction but also reduces the load on customer support teams. AI-powered chatbots and virtual assistants are employed to provide instant and personalized customer support. These tools can answer queries, troubleshoot problems, and guide customers through various processes, enhancing the overall customer experience.

Data Monetization:

Telecom companies collect vast amounts of data from network usage, customer interactions, and other sources. Digital solutions utilize big data analytics to extract valuable insights, which can be used for targeted marketing, personalized services, and to create new revenue streams.