Crisp.Chat
Makes it easy to track customer communications.
Crisp.chat: Talk With Your Clients All The Time
It is a multichannel messaging platform that connects companies and clients, promoting closer and more effective communication between them.
"The Crisp shared inbox centralizes all messages from live chat, from email to Facebook messaging, private Twitter messages, SMS", Crisp explained on his website.
Crisp.chat services for businesses
Live Chat Support
Crisp.chat allows businesses to add live chat functionality to their websites and apps.
Multi-channel messaging
In addition to live chat, Crisp.chat supports other messaging channels such as email, SMS, and social media messaging platforms.
Automation and Chatbots
Chatbots can be programmed to answer common questions, gather initial customer information, and escalate issues.
Visitor Tracking and Analysis
Crisp.chat provides tools to track website visitors and analyze their behavior in real-time.
Crisp.chat for better communication
Tailored and quality customer service doesn't always have to be a difficult task. Arming your company with the right tools will help it become a reference for customer communications.
One of our favorite solutions for this is Crisp.Chat, which offers a full suite for businesses to create automated chatbots to aid customers who might need help from an agent. These bots are highly customizable, which makes the experience feel as authentic as possible.
Using an application like Crisp.Chat also enhances lead management since information can be integrated into a CRM and other marketing tools to create segmented marketing campaigns.
Why hire Crisp.chat services?
Helps companies perform repetitive tasks and close contracts
Boost sales by automating the sales pipeline using bots
More than 200 thousand brands already use Crisp
Offers a support request system to optimize customer service
Our implementation process
1
Setup
We create the account, configure the communication channels, and set up the environment.
2
Integration
We integrate with CRM, email, and WhatsApp, ensuring stable synchronization.
3
Automation
We configure chatbots, automated responses, and triggers to optimize processes.
4
Monitoring and Optimization
We activate metrics, conversation history, and analytics to improve performance.
