The experts at Rootstack immediately got to work. They created a bot using UiPath to read the documents generated by clients, which they call settlements. These documents could be submitted digitally for download or scanned from their physical format.

The client stopped processing manual documents on their platform thanks to the OCR bot created by the Rootstack team. To create it, they used Amazon's OCR tool called Amazon Textract, a plugin available for UiPath. The OCR was configured, and it began reading all the documents, gaining the ability to read both scanned and downloaded documents.

A standard OCR tool could only read downloaded documents, but with the OCR created by Rootstack, the client obtained a bot capable of reading scanned documents that might otherwise be illegible.

Amazon Textract was chosen because it is the most comprehensive OCR tool and offered the best support for the problem FCI was having with its scanned and difficult-to-read documents. For example, in a document with 10 products, the OCR reads line by line and inserts them into the FCI software.

Amazon TeXtract was used with the free community version of UiPath.

In addition, a function was developed to monitor for potential bot errors. If the bot is unable to process a document for any reason, it immediately sends an email to the person or people assigned to that process so they are aware of the issue.