AI agents in retail and e-commerce: How do you sell and serve better with AI?
Introduction
Consumers already use AI to search, compare and decide what to buy. Retailers, in turn, are starting to use agents to serve customers, recommend products, manage orders and run inventory. The question is not whether commerce will become agentic, but how ready your business will be when it does.
Our team gathered technical and functional information to help you decide where to apply agents and which foundations to build first.
In this whitepaper we will cover:
What agentic commerce is and how it is growing
Customer-facing and operational use cases
The difference between a chatbot and a commerce agent
How to prepare catalog, data and integrations
We invite you to read the document and to contact us with any questions you may have.
