Use of Artificial Intelligence to detect fraud dangers in the insurance industry
Introduction
Artificial intelligence is not a new technology, but in recent months its popularity and use has grown, both in the general population and in companies, which use it for various purposes, including detecting dangerous situations.
The insurance industry often deals with sensitive information on a daily basis, so you need to be vigilant in case of a breach or that this data is not damaged. Artificial intelligence allows companies within this industry to minimize risks and be aware as soon as possible fraud occurs.
AI encompasses a wide range of technologies and techniques that enable machines to perform tasks such as speech recognition, natural language processing, visual perception, problem solving, and decision making. These systems are designed to analyze large amounts of data, recognize patterns, and make predictions or take action based on the available information.
In addition to being a perfect tool for risk detection, artificial intelligence is versatile enough to be used for other purposes, for example, customer service. AI-powered chatbots and virtual assistants provide 24/7 customer support, answering common inquiries, assisting with policy information, and helping customers file claims.
In this whitepaper we explain how artificial intelligence can be used to benefit insurance companies.