BPM in the Telecommunications Industry: Benefits and Value for it Functions

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The telecommunications industry has made huge strides in the last two decades. According to figures revealed by Statista, it is estimated that the total number of mobile subscriptions exceeded eight billion for the first time in 2019, reaching 8.3 billion subscriptions. In 2021, this figure will increase to 8.6 billion.


This translates into millions of people working within the telecommunications industry, which makes it an ideal place to automate your processes.


The International Society for Automation defines it as "the creation and application of tech …