Guide to choosing the ideal chatbot for your company according to the use case

Introduction

Chatbots have evolved from novelty extras to essential business tools. According to Gartner, by 2027, chatbots will become the primary customer service channel for a quarter of organizations.

With expectations for immediacy and personalization at an all-time high, businesses must adopt conversational interfaces that align with their specific operational goals.

However, not all chatbots are created equal. Choosing the right type requires a careful evaluation of use cases, technological capabilities, integration potential, and business objectives.

This whitepaper explores the different types of chatbots available and how to strategically adapt each one to the context and challenges of a company's different departments.
 

Download this whitepaper to learn about all the types of chatbots you can implement!