How to evaluate AI agent vendors: A guide and checklist for your selection process

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Introduction

Internet de las Cosas

Almost every software vendor talks about AI agents today. For buyers, the challenge is separating real capabilities from marketing and choosing someone who can take the project to production. A poor choice does not just cost money: it delays adoption across the whole organization.

 

Our team gathered technical and functional information to help you evaluate vendors with objective criteria and a clear process.

 

In this whitepaper we will cover:

 

  • Why the agent market is hard to read

  • How to tell a real agent from a relabeled chatbot

  • Evaluation criteria and a scoring matrix

  • The selection process and what the contract should cover

 

We invite you to read the document and to contact us with any questions you may have.

Download this whitepaper and learn more about how AI benefits the retail industry!

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