How Healing Agent revolutionizes the robustness of interface-based automations

One of the main challenges in process automation through RPA has always been the fragility of automations based on the user interface. Small changes in a button, a color, or a visual layout could cause failures. With the launch of the Healing Agent, UiPath takes a step forward towards truly resilient and self-healing automations.

Let’s give some context and talk about UiPath, a platform that allows companies to create software “robots” to execute repetitive tasks that humans would normally perform on a computer.

In other words, with UiPath you can program bots that interact with applications and systems just like a person: clicking, typing, reading data, copying and pasting, moving files, processing emails, etc., but automatically and at high speed.

Some key points:

• Visual environment: You don’t need to be an expert in programming; most of the work is done by dragging and dropping activity blocks.
• Broad integration: Works with desktop applications, web, ERP, CRM, spreadsheets, emails, etc.
• Scalability: Bots can run on a single PC or on thousands of machines in the cloud.
• AI and computer vision: UiPath also incorporates artificial intelligence to recognize text, images, or complex patterns.

A practical example: if every morning you log into a system, download a report, filter it in Excel, and send it by email, a UiPath bot could do it for you without you lifting a finger (beyond programming it the first time).

What is UiPath Healing Agent?

Healing Agent is an AI-based technology that allows robots to adapt to changes in graphical interfaces without the need for retraining or human intervention.

Key features:

• Dynamic recognition of UI elements, even if their shape, color, position, or labels have changed.
• Progressive self-learning, based on the robot’s execution history.
• Compatibility with both web and traditional desktop applications.
• Integration with Test Suite to apply healing capabilities in testing environments as well.

Direct benefits

• Drastic reduction of production errors, even in the face of unplanned changes.
• Lower maintenance load, as no manual adjustments are required after each minor change.
• Increased uptime of robots, keeping them operational for longer.
• Greater confidence in critical automations, such as financial back-office or customer support.

Practical use cases

• CRM automation, where visual updates do not break the workflow.
• Processes in legacy apps, with inconsistent elements between versions.
• Processes in SaaS tools, which are frequently updated without notice.

Conclusion

With Healing Agent, UiPath takes a crucial step towards truly autonomous, adaptable automations ready for changing environments. It’s a key piece in the path toward more resilient operations with less friction. At Rootstack, we integrate these capabilities into robust RPA architectures that accompany our clients in their digital evolution.

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