A BPM, seeing it as both a discipline and a set of technological tools, is of great benefit to medical institutes. His main contribution is focused on analyzing, optimizing, creating harmony, and, eventually, automating workflows.
All this procedure is executed through a vast selection of technological tools that allow data analysis, IoT, robotic process automation, or RPA, artificial intelligence, machine learning, and other solutions.
Functionalities of a BPM ideal for a medical institute:
Doctors, nurses, and hospital staff face challenges and unpredictable events on a daily basis, while they have to deal with administrative processes that often lack optimal organization.
Business process management software is a valuable tool in this regard as it helps healthcare professionals to set up and perform various clinical activities, including therapeutic treatments, rehabilitation exercises, examinations, etc.
For example, with a BPM in a medical institution you can:
In a medical institution, there are not only doctors and nurses, it is also made up of various departments that must deal with a large amount of paperwork on a daily basis, such as insurance information, payments, collections, and others. A BPM is of great benefit to these processes, it helps reduce errors and free staff to focus on other tasks.
A BPM solution can:
Rootstack's experienced engineers developed a web application called One Time, which focused on helping insurers manage all the information and services they offer to their patients or clients, handling issues related to the medical care they receive, the caregivers they are assigned to serve them, keeping track of invoices and payments.
It is not a web application used by patients: it is dedicated to helping insurance companies organize their internal workflow, and improving the care they offer to their elderly clients. With this BPM tool, insurance companies can speed up processes, serve their clients quickly and thus allow hospitals to give patients an almost immediate diagnosis, avoiding waiting hours waiting for approval.