Why do businesses need IT Managed Services?

We live in the digital age. Currently, any company that wants to make itself known must have a presence on the internet and on social networks, in addition to this, internal processes such as task management, payroll, administration, collection, and others are already handled by software or tools that require specialized personnel, which can cause a great expense in the company. To achieve this, they need Managed IT Services.

This is where managed services come in, or managed services as they are also known. On the BMC portal, they define a managed service as “A system designed to handle the daily operations of your specialized applications. A managed service can: provide more capacity to your business end-users, allow your internal technology team to focus on more strategic IT programs, and free your team to focus on your core business competencies.”

In a nutshell, having managed IT services can first lower your company's payroll expenses and bring several benefits to your company's internal and external processes.

Types of Managed Services

The Ilimit portal names some of the most used managed services by companies worldwide, among these, are:

• Systems Managed Services
• DevOps Managed Services
• Network Managed Services
• Infrastructure Managed Services
• Managed Workplace Services

Reasons why a company needs Managed IT Services

Economic

This is one of the main reasons why a company should have an IT team via managed services, it is much cheaper than hiring a permanent staff. The resources and tools that the company needs to be able to supply a technology team can be high, in addition to having to be updated from time to time, by having a managed service you save all this cost.

It is ideal for small and medium-sized companies to let an external company take care of their technical processes, so they are up to date in this aspect without breaking the bank trying.

Access to the latest technology

By letting a specialized IT managed services company take care of the creation, maintenance, and management of your software systems, you will have access to the most creative minds, experts in their field that will give your company, small or medium, the latest in technology and software, on a par with the rest of the world.

With this managed service, you will have access to the latest technology without having to spend too much hiring permanent staff.

Take advantage of uptime

If you want your company's computer systems to be up and running all the time, you need to have the right IT team with enough staff, which can be a big cost. By leaving this work to a managed services team, you will avoid the expense and have someone watching that everything works correctly, thus avoiding any mishaps.

Service 24 hours, 7 days a week

With managed IT services you will have a human team at your disposal 24 hours a day, seven days a week, pending the correct operation of your computer systems and software. Regardless of the size of the problem and the timing, you can consult your managed service team and trust them to fix it.

Even by being on the lookout during the entire day, the problems will be minimal since these teams are made up of communication experts who detect a problem instantly, even before it occurs, and thus do not affect the computerized systems of your company.

Security and protection of your data

If you work with the customer and other company data, an IT managed service will help you keep it protected at all times. You can even offer the confidence generated by a team of experts in computer systems as a guarantee of security, so your clients will know that they can trust your company and supply their data without problems.

Regulations and compliance are constantly changing. It's hard to keep up with the latest policy changes. By employing managed IT support, you can rest easy knowing your system will be compliant.

At Rootstack we have a team of technology and computer systems experts who have successfully managed IT departments in hundreds of companies worldwide. Don't be left out and trust your technological processes in our expert hands, taking your company to the highest digital level.

We recommend you on video