BPM for the education industry: value and benefits

BPM for the education industry

Key processes that can obtain value from a BPM in education

In any educational institute, there are a series of processes that are key to its proper functioning. All of these flows can get great value from the application of a BPM in the education industry. For example, administrative workflows:

Admissions
Student Registration
Coordinate various faculties and departments and allocate places
Student Course Selection Processing
Register students with special needs
Make sure there are no serious schedule conflicts
Management of attendance records and sick notes, exam postponements, etc.
Coordination of graduation awards, honor roll, academic and sports awards

Also academic streams such as:

Research Proposal Approvals
Research Assistance
Accessibility/student support infrastructure (headphones, Braille compatible devices, and printers, etc.)
Scheduling appointments, seminars, guest conferences, etc.
Management of exams, surveillance, qualification, etc.
Cultural and sports/sports events

And also the processes of direct support to the student, for example with a BPM for colleges:

Advice
Career Services Scheduling
International/transfer student support
Support for disabled students
Student housing management, etc.

All of these are key functions for the proper functioning of an educational institute at any level, processes that directly benefit from a BPM in education.

BPM in the education industry

In the education industry, the adoption of Business Process Management (BPM) is gaining ground due to its benefits in optimizing processes and improving operational efficiency. Approximately 30% of educational institutions globally have implemented BPM solutions, with an annual growth rate of 10%, according to information based on a Gartner study. Institutions that adopt BPM can reduce their operating costs by up to 20% and increase administrative productivity by 25%.

In addition, a BPM tool improves the management of academic processes, allowing for a 30% optimization in areas such as enrollment and curriculum management, and automates up to 40% of related tasks, according to KPMG. This also contributes to a 15% increase in student satisfaction by streamlining services such as enrollment and academic support.

Essential BPM functions for educational institutions

BPM software offers a set of tools and functions to map, model, automate, manage and optimize processes.

Mapped

This function of a BPM is essential for any educational institute. It allows you to visually represent all the steps of a workflow and thus reach a conclusion of how it should work, from start to finish. With this feature, for example, the staff and students of an institution can see the enrollment process with all the steps to follow in detail and understand its flow in an easy way.

Automated

This is the main goal of any BPM tool. Automating repetitive processes that are carried out daily in the institution will allow the staff to focus on attending to the concerns of the students in depth, as well as offering options to the student body to carry out some flows and processes on their own just by entering an application or web page.

Benefits of a BPM in the educational industry

Higher education institutions are governed by a rigorous calendar that includes many repeatable process activities. Business process management software enables the institution to run smoothly, serving the needs of students, faculty, vendors, and other stakeholders.

From enrollment to course selection, student services, and employee management, the entire college experience (at least for those responsible for operations and management) requires engagement, collaboration, and effective record and process management. It is in this instance where a BPM is highly beneficial.

Improve the efficiency

One of the most important aspects for a company is to be efficient, whatever its field. Inefficient management processes end up affecting all departments. BPM practices are designed to identify these inefficiencies and eliminate the slowdowns they create. BPM allows managers and workers a better understanding of each step of the business and academic process, such as registrations, setting up the semester schedule, etc.

This improved knowledge can lead to new process solutions that avoid workflow bottlenecks and other unnecessary redundancies. Ideally, BPM can help determine how the process might work optimally, allowing users to make modifications to the process with that goal in mind. BPM can also automate manual tasks to increase productivity and reduce the chance of human error.

Complete monitoring of all management processes

A BPM software will allow the educational institution to keep a continuous record and monitor all its management processes. Automated monitoring reveals the performance of each business process without relying on labor-intensive manual techniques. By studying the performance of each step in the process, management can gain a better understanding of the overall business activity, allowing them to adapt or modify the flow of each business process.

BPM for the education industry: value and benefits