Chatbots
Chat Your Way to Efficiency with Smart Chatbots!
Transform user engagement into seamless conversations that drive growth and satisfaction.
Chatbots are programs built to engage with any messages they receive, automatically generating a response, which is sometimes automatic and other times a custom-made one. To put it simply, chatbots are computer programs created to simulate a conversation with real human users, providing them with any help or information they might need.
Chatbots use different classification methods such as pattern matches, natural language processing, and natural language understanding to identify what the user is saying and generate a proper response. This ability makes Chatbots the perfect tool to implement within a website or mobile application to improve customer experience.
How to build a chatbot? Our software engineers can help you implement a chatbot solution that caters to your organization’s needs, using innovative technologies that will guarantee excellent performance and results.
Benefits of chatbots for your business
It acts as a valuable feature for your application
It’s created to mimic an online agent behavior that can help the client interact properly with the application itself.
Automate non-core tasks
Chatbots allow you to automate customer-related tasks, allowing you to cut costs, save on staffing expenses and focus their attention on more important tasks.
Use it to gather important information
Using this tool to gather more information from your client can lead your company to improve its services and increase engagement levels.
Generate more leads/sales
Chatbots can be programmed to say specific things or ask specific questions like “Would you like to stay updated with our promotions?” boosting commercial opportunities.
Why work with Rootstack to create your chatbot?
Flexible
Our engineers adapt seamlessly to any project requirements, ensuring your needs are met, no matter the scope or complexity.
Bilingual
We are fluent in English, ensuring clear and effective communication with you, regardless of your location.
Consultancy
Our experts guide any unclear aspects of your project, helping you navigate through complexities with ease.
Our clients speak: Their experiences with our team
Gain valuable insights into the experiences of our clients through their testimonials. Explore firsthand accounts of how our solutions have made a positive impact on their businesses.
“We loved working with Rootstack, they helped us by applying tests throughout the development cycle of our software”
Learn from our impressive client achievements
See all success stories
Success Story: Chatbot
One team, many talents: Experience our multifaceted areas of expertise
Data Science & Machine Learning
Artificial Intelligence
Mobile development
Frequently Asked Questions
Chatbots work using pre-programmed responses, natural language processing (NLP), and machine learning to understand and respond to user inputs. They can interpret user queries and provide relevant information or perform specific tasks.
There are two main types of chatbots: rule-based chatbots, which follow predefined paths and respond based on specific keywords, and AI-powered chatbots, which use machine learning and NLP to understand and respond to more complex and varied user inputs.
Chatbots are commonly used in industries such as customer service, e-commerce, healthcare, banking, travel, and hospitality, where they assist with tasks like answering queries, booking appointments, processing orders, and providing customer support.
Common features of chatbots include natural language understanding, multi-language support, integration with other software systems, personalized responses, context awareness, and the ability to handle multiple user queries simultaneously.
