7 benefits of outsourcing in companies

Increasing productivity, as well as raising the quality of projects, are the main objectives of companies when implementing outsourcing. More and more companies, both large and small, are adding personnel and operational capacity to their processes under this modality, obtaining surprising and outstanding results. The benefits of outsourcing companies can mark a before and after.

Outsourcing is more common than you think: in fact, according to statistics published by Capital Counselor, at least a third of small businesses are hiring through outsourcing to be more efficient in their workflows and increase their workforce of qualified work. It also saves costs as it involves external personnel.

In general, at least 68% of companies in the US hire personnel via outsourcing and around 94% use outsourced teams to receive advice and technological improvements in their operations. Businesses do nothing but take advantage of the benefits of outsourcing companies.

Many of the companies hire outsourcing services to help with their expertise in areas such as accounting, technology and digital marketing, as well as human resources and customer service. There are various industries and areas that can benefit from the outsourcing work modality. Here we explain what it entails and what its main benefits are.

What is outsourcing?

Outsourcing refers to the subcontracting of specialized personnel in a certain area, to carry out tasks within the company but under an external modality. It is not a direct contract, like the one that the company's base personnel would have. Rather, this hiring is given to develop specific activities within the organization.

This work modality is very attractive for companies today, since they can increase human talent with excellent professionals from anywhere in the world, reducing costs since they do not have to pay taxes or benefits as they would by directly hired personnel. In addition to budget savings, productivity is increased: according to an analysis by The Balance portal, by assigning less priority tasks to the outsourcing team, the company's core team will be able to focus on the most important tasks and activities.

Benefits of outsourcing companies

• Lower expense

If as a company you want to take care of the budget without lowering the quality of your operations, then the ideal in this case is that you hire an outsourcing team. First, these outsourced employees can work remotely, so there is no need to invest in expanding the office or purchasing more equipment. The expenses of hiring a plant staff are also reduced, you simply pay for the tasks performed.

• Greater focus on key tasks with outsourcing companies

By complementing the workflow with an outsourcing team, it can do important but repetitive tasks, while the company staff will have more time to develop more analytical, planning and strategy-making tasks.

• Access to specialized professionals

Sometimes there are projects that require specialized labor, which can be very expensive. For these cases, outsourcing is quite useful since you can have access to experienced professionals anywhere in the world, willing to collaborate either offshore or nearshore. Being an external and temporary contract, the investment will be much less than when making a direct contract.

• Increase flexibility

The world of technology is constantly changing, so companies always need to adjust their platforms and operations. This task can be carried out without problems by a specialized outsourcing service, which increases the company's response capacity to changes.

• Allows the growth of the company

There are small companies that have every intention of growing, but have a limited number of staff to carry out all the tasks that are needed. This is where outsourcing comes into play, since you can increase the workflow of the company with outsourced personnel, which in the future will make the company grow in monetary terms, opening the opportunity to hire even more staff. The outsourcing team can be the boost that every company needs to grow.

• Innovation

Outsourcing is also an opportunity to inject new technologies and innovation into the company, modernizing its operations and making it much more competitive in the market.

It is time for your company to grow with the collaboration of an outsourcing work team. The requirements are few and the benefits that can be obtained by optimizing the base equipment with an outsourced one are great. Take advantage of outsourcing and dare to transform your company towards digital.

The importance of setting clear rules with outsourcing companies

One of the challenges of outsourcing is the rush. Yes, many times the rush of companies to hire a provider makes them fall into unfortunate situations, having to put up with poor services and projects that fail.

For this reason, it is essential not only that you hire a trusted technology partner with proven experience, but also that, when you hire them, both parties are quite clear about their responsibilities, both on the client-side and on the provider side outsourcing team.

In this sense, creating a Service Level Agreement (SLA) is one of the best decisions you can make when hiring an outsourcing service.

"It is a contract between an IT service provider and a customer that specifies, usually in measurable terms, what services the provider will provide. Service levels are determined at the outset of any outsourcing relationship and are used to measure and monitor performance from a supplier", they explain in the CIO portal.

The duration of this contract will largely depend on the type of project or service that is being provided, but what the CIO does ensure is that this type of contract should not be too long unless the contract allows a certain flexibility to make changes over time.

Before choosing outsourcing companies, you can ask yourself these questions:

• Do you need skills or tools in a specific area?
• How much are you willing to invest in this outsourcing service?
• Do you need a team or just a resource for your project?

These are totally valid questions because, in this way, you will be able to really define what the needs of your project are and thus you will choose the provider that best suits what you expect and require.

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