RPA vs. BPM Automation: Should You Change Your Strategy?

In this article, we'll explore the key differences between BPM and RPA so you can make the best decision for your business.

Imagine you run a company with well-structured processes optimized through BPM automation. Your workflows are organized, approvals follow a logical order, and the business runs efficiently. But in recent months, you've heard more and more about Robotic Process Automation (RPA) and are wondering: Am I falling behind? Should I migrate from BPM to RPA? Which is the best option for my company?

The answer isn't as simple as switching from one technology to another. BPM and RPA have different purposes, but when properly understood, they can work together to take your business automation to the next level.

RPA vs BPM: Key Differences

Business Process Automation (BPM) and Robotic Process Automation (RPA) have one goal in common: improving business efficiency. However, their approaches and methods are very different:

• BPM focuses on the holistic optimization of business processes. It is based on the redesign and management of workflows to make them more efficient and effective.
• RPA, on the other hand, automates specific tasks within those processes, replicating human actions in digital interfaces without the need to modify the underlying software.

In other words, BPM seeks to improve the overall structure of business processes, while RPA acts as an intelligent "patch" that automates repetitive and manual activities within those processes.

In an article by Process Maker, they point out, "A common misconception is that RPA and BPM are the same thing. Many people believe that RPA automates processes from start to finish, as robust BPM software currently does. If you've paid attention to the definitions of RPA and BPM mentioned above, you'll know that RPA is a technology and BPM is a discipline. The two belong to different categories and have different capabilities."

When to Choose BPM and When to Choose RPA

If you already use BPM, you might think that migrating completely to RPA is the best decision, but that's not always the case. The choice depends on your needs:

• If your problem lies in inefficient and disorganized processes, BPM is still the best option. You need a structural approach that optimizes and standardizes workflows before considering automating them with robots.
• If your company already has well-defined processes but faces bottlenecks due to repetitive and manual tasks, RPA can accelerate execution without having to redesign the entire process.

For example, in an invoice approval process within a BPM system, RPA can automatically extract data from emails, validate information in external systems, and fill out forms, reducing the manual workload.

Benefits of RPA over BPM

If you're considering incorporating RPA into your automation strategy, these are some of its benefits over BPM:

• Rapid implementation: RPA doesn't require modifying existing systems, making deployment more agile.
• Reduced operating costs: By automating repetitive tasks, the dependence on human resources for routine activities is reduced.
• Less human intervention: Robots work uninterruptedly, minimizing human errors and improving accuracy.
• Greater adaptability: RPA is ideal for companies that manage multiple applications and need to automate tasks without disrupting their IT infrastructure.

According to a Deloitte study, 78% of companies that implemented RPA achieved significant improvements in operational efficiency, with returns on investment in less than a year.

Can you use BPM and RPA at the same time?

Absolutely. In fact, combining BPM and RPA can be the key to truly powerful business automation.

While BPM structures and optimizes processes, RPA handles repetitive tasks within those processes. The key is finding the right balance between the two technologies.

For example:

• BPM designs a workflow for purchase order management.
• RPA automates data extraction, validation, and updating in the ERP.

Together, these technologies create a more robust automated ecosystem, reducing errors and accelerating process execution without losing control over the organizational structure.

If you're considering switching from BPM to RPA, the best strategy isn't necessarily to replace one technology with another, but to integrate them intelligently. If your processes still need structural optimization, BPM will still be essential. But if you already have a well-organized system and want to boost automation without making drastic changes, RPA is the answer.

Ultimately, the decision isn't BPM or RPA, but BPM and RPA. Evaluating the best combination for your company can make the difference between superficial automation and a real operational transformation.

At Rootstack, we have more than 15 years of experience working with international clients. Trust us to implement the RPA or BPM solution that your project needs. Contact us, and our advisors will answer any questions you may have.

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