Canceling your Shopify subscription is a simple process if you know the right steps. This article will guide you through the actions required to suspend or close your store on the platform, and will also provide you with key information to ensure the process is effective.
Before you cancel your subscription, it's critical that you back up all of your store's important information, such as:
Shopify doesn't offer a native feature to export all of your store's data in one go, but you can export specific information from the "Orders" or "Products" section in CSV format. This ensures that you can migrate or reuse the data on another platform if you need to.
If you've integrated third-party apps or additional services into your store, you must manually cancel them from the "Apps" section in the admin panel. This is important because some apps have separate subscriptions that will continue to charge you even after you close your store.
Follow the on-screen instructions to complete the process. This might include answering a short survey about why you're canceling.
After you complete the process, Shopify will disable your store on the date listed. Make sure you receive a confirmation email to verify that the closure was successful. Without this confirmation, you may face additional charges if the closure is not processed correctly.
If you decide to reopen your store, Shopify keeps your data for up to 30 days after cancellation. However, it doesn't guarantee that all information will be available.
If you have a domain purchased through Shopify, make sure to transfer it or manage it independently before closing the store.
While canceling your subscription may be necessary in some situations, it is important to highlight the benefits of working with Shopify for ecommerce projects:
Recent studies show that Shopify is one of the most trusted platforms for ecommerce, with a 29% market share in the US, according to Statista.
Canceling your Shopify subscription is a process that requires attention to detail, but it is manageable if you follow the right steps. If you decide to work with Shopify again in the future or explore alternatives, our software development agency is here to help you optimize your online presence. Contact us for more information and inquire about our custom services.